Managed Services
  Dataframe offers a full service Datacenter Managed Services in additional to Datacenter Collocation Services (Please see sections on collocation for our datacenter features). Datacenter managed services differs from our collocation services in that Dataframe typically provides a complete solution to our clients for one monthly fee. Many clients feels that a managed services relieves them from maintaining an internal IT team beyond a single helpdesk person thus saving them significant costs and frustrations.
  • Highly Reliable Datacenter Environment
    • (See Datacenter Collocation Services for a description of our Datacenter features)
  • No Need to Keep Internal IT Team
    • No high IT salaries, benefits and bonuses
    • No IT staff turnover headaches
    • No need to keep 24x7 IT operations internally
    • Significantly Reduced costs
    • Higher uptime, availability and satisfaction
  • Managed Services
    • Dataframe supports all application issues
    • Dataframe supports all server and equipment issues
    • Dataframe provides a top level Service Level Agreement
    • All equipment actively monitored
    • Proactive trouble ticket for detected issues
    • We are always here (24x7x365)
  • Convenience
    • Open tickets online, via email or via telephone
    • Visit Dataframe to work on your equipment, 24x7x365
    • Datacenter in Chino, CA, minutes from major freeways
  • Visibility
    • SLA Portal showing service uptime, failures and status
    • Bandwidth Portal showing real time and historical bandwidth utilization
    • Service Center Portal for access to our ticketing system
    • Proactive alerting via client’s email, mobile phone or telephone.